“Omni-shoppers” are the shoppers who use a variety of devices, channels, and platforms to browse and buy products. 42% of them are concerned about retailers who use their personal data without any permissions for ad targeting, compared to 39% reported that using their data without their approval penetrate their privacy.
In contrast, 22% of digital shoppers indicated that they are interested in learning more about how retailers use their browsing data, while only 3% don’t believe or recognize that retailers are using their web browsing data.
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