More than 8 in 10 consumers (82%) indicated that their favorite retail brands which make it easy for them to find products that fit them while shopping in-store or online.
Nearly 3 in 4 consumers (73%) said their favorite retailers who make their shopping tour seamless everywhere they interact with them.
While 42% of consumers indicated that their favorite retailers who customize product recommendations, based on the customers’ personal preferences or past behaviors.
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