Canadian online shoppers also continue to shop across multiple channels by searching and buying on a single channel being the most frequently used method.

60% of surveyed Canadian online shoppers indicated that they use a single-channel as their purchasing method, while a multi-channel is ranked as the second used method with a rate of 40%.

37% reported that they search online and buy online, while 23% search in-store and buy in-store.

16% indicated that they search online and buy in-store, while 10% mentioned that they search online and in-store then they buy from the store.

A Graph Shows Purchasing Methods of Canadian Online Shoppers, 2018.