Better Interaction Is the Top Positive Customer Experience Reason, 2017 | Signal & Digital Ascendant
Consumer Behavior | Uncategorized
Nearly 2 in 3 consumers (64%) indicated that their favorite retail brands give them an overall better customer experience in-stores/websites by providing them with consistent experiences, regardless of the digital platform or purchase channel consumers used to interact with them.
Besides, 63% said their favored retail brands are which provide them by a trustworthy with their data, while 60% said that their favored retail brands are which make them feel like a valued customer.
Signal
Founded in 2006, Signal is the global leader in real-time customer identity resolution across all devices and channels. Signal’s platform transforms the customer experience by providing contextual relevance at all points of engagement, regardless of place or time.Today, Signal’s technology runs on more than 45,000 digital properties in 158 countries. Signal facilitates billions of data requests monthly, supporting top brands worldwide generating more than $1.5 trillion in commerce.
