Digital Marketing Statistics & Metrics

71% of UK Shoppers Would Leave a Review After a Good Experience, Feb 2017 | Feefo

E-Commerce & Retail | UK

Only a quarter of online shoppers (24%) leave reviews regularly and 68% leave them from time to time. 71% of online shoppers reported that they would leave a review after a good experience and 52% of them would leave a review after a poor one.

It’s important to know that restaurant is most likely to be reviewed by respondents.

71% of UK Shoppers Would Leave a Review After a Good Experience, Feb 2017 Feefo

Feefo

Founded in 2007 and located worldwide, with offices in the UK, USA, Australia and Hong Kong, Feefo is an independent customer review system for businesses. Feefo collects trusted reviews from genuine customers to better understand their buying decisions with authentic reviews matched to transactions. Feefo helps businesses benefit from trustworthy customer insights, along with the tools to increase traffic, footfall and sales. The Feefo platform has helped more than 4,000 industry leaders to connect with their customers, drive business to their website and gain real, actionable insights.
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