Digital and Social Media Marketing Tools

Hiver is a software that helps organizations collaborate from their email inboxes. Hiver helps teams to deliver a significant customer experience and this is by helping them collaborate faster within Gmail.

Not just this but also, Hiver is a Google Chrome extension that adds a collection of features to your Gmail inbox. Also, in your personal inbox, you can now access shared inboxes with other people in your team.

Benefits of Using Hiver:

• Hiver helps you easily access, assign and track emails coming to your shared customer service account

   

• With Hiver, every email coming to your customer service email address has a clear status.

   

• Hiver helps you collaborate seamlessly with your team by helping you keep internal and external conversations clearly separated, yet in context.

   

• With Hiver, remove the grunt work out of customer service.

   

• Improve your customer service with insights into workload distribution, SLA violations, and team performance.

The Top Features of Hiver:

• The only helpdesk built for G Suite
• Hiver makes email customer service a delight for your team and customers
• Create accountability with email ownership and status
• Collaborate without CCss and forwards
• Automate your workflow and kill grunt work
• Find areas of improvement in your customer service

Hiver Pricing:

• Lite: $7/month
• Growth: $22/month
• Pro: $37/month
• Elite: $57/month

NOTE: All prices are subject to change without prior notice. So, please check the original link of pricing.