Digital and Social Media Marketing Tools

Chatfuel isn’t just another chatbot platform. It empowers businesses to build engaging chatbots for Facebook Messenger, Instagram, WhatsApp, and even your website, all without coding! Here’s how Chatfuel simplifies conversational marketing:

The Benefits of Chatfuel:

• Effortless Bot Creation: Build chatbots with a user-friendly drag-and-drop interface, no coding required.  
• Increased Customer Engagement: Drive higher engagement with interactive conversations that guide users toward conversions.
• 24/7 Availability: Provide instant customer support and answer FAQs anytime, anywhere.  
• Personalization Power: Deliver targeted messages based on user behavior and preferences for a more personalized experience.  
• Data & Analytics: Gain valuable insights into user interactions and optimize your chatbot strategies for better results.   

The Top Features:

• Drag-and-Drop Builder: Create complex chatbot flows with a visual interface, even without coding experience.  
• Multi-channel Support: Build chatbots for Facebook Messenger, Instagram, and WhatsApp, and even embed them on your website to reach customers across various platforms.  
• AI-powered Chatbots: Integrate AI features like natural language processing and sentiment analysis for more human-like conversations. 
• Broadcast Messages: Send bulk messages to your chatbot audience to promote new products, share updates, or run marketing campaigns. 
• Live Chat Integration: Seamlessly connect your chatbot to a live chat agent for complex inquiries that require human intervention. 
• User Segmentation: Group users based on their preferences and behavior to deliver targeted and personalized content. 
• E-commerce Integrations: Integrate with popular e-commerce platforms like Shopify to enable order placement and product recommendations within the chatbot. 
• Analytics & Reporting: Track key metrics such as engagement rates, conversion rates, and user demographics to measure your chatbot’s performance. 

The Pricing:

Chatfuel offers a freemium model with paid plans unlocking advanced features and functionalities:

Chatfuel for Facebook & Instagram

• Business Plan: Starts at $19.99 per month and includes up to 1,000 conversations monthly, with additional conversations at $0.02 each. Key features include:
  • Channels: Supports direct messages, click-to-ads, posts, stories, and automations such as chatbots, comments autoreply, and re-engagement messages.
  • Features: Includes live chat, shared inbox, mobile inbox app, agent assignment, and flow triggering from live chat.
  • Contacts: Import/export contacts, set attributes, and segment audiences.
  • Integrations: Connect with Google Sheets, ChatGPT, Stripe, Zapier, and JSON API.
• Enterprise Plan: Priced from $300 per month, this plan is tailored for larger businesses needing advanced support. It includes all Business Plan features, plus:
  • Personal account manager
  • 10 free hours of bot-building services
  • Bulk pricing options for high-volume needs

Chatfuel for WhatsApp

• Business Plan: Starts at $34.49 per month for up to 1,000 conversations, with additional conversations at $0.02 each. This plan includes:
  • Channels: Supports official WhatsApp API, website chat widgets, WhatsApp links, and click-to-WhatsApp ads.
  • Features: Includes live chat, shared inbox, mobile inbox app, and live chat flow triggering.
  • Contacts: Allows import/export of contacts, custom attributes, and audience segmentation.
  • Integrations: Compatible with Google Sheets, Zapier, Stripe, ChatGPT, and the Chatfuel API.
• Enterprise Plan: From $300 per month, this plan provides enhanced features for larger businesses, including all Business Plan features plus:
  • Personal account manager
  • 10 free hours of bot-building services
  • Bulk pricing

NOTE: All prices are subject to change without prior notice. So, please check the original link for the latest pricing information.