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The economic potential of generative AI: The next productivity frontier | Mckinsey

Artificial Intelligence |

Key insights

  1. Generative AI’s economic impact could be transformative
    Generative AI is poised to revolutionize productivity, potentially adding between $2.6 trillion to $4.4 trillion annually to the global economy, according to recent research. To put this into perspective, the United Kingdom’s entire GDP in 2021 was $3.1 trillion. Integrating generative AI into existing software could even double this value, enhancing AI’s overall impact by 15 to 40 percent.
  2. The key areas of value creation
    Approximately 75 percent of generative AI’s total potential value can be harnessed across four major areas: customer operations, marketing and sales, software engineering, and research and development (R&D). The technology supports a variety of business challenges, from enhancing customer interactions and creating marketing content to drafting computer code based on natural language prompts, among many other use cases.
  3. Industry-wide potential
    Generative AI is set to impact every industry, with banking, high-tech, and life sciences poised to see the greatest revenue boosts. For example, in banking, fully implementing generative AI could deliver an additional $200 billion to $340 billion annually. Similarly, in retail and consumer packaged goods, the impact could range between $400 billion and $660 billion per year.
  4. Reshaping work through automation
    Generative AI has the potential to transform how work is performed by automating individual activities that occupy 60 to 70 percent of employees’ time today. This marks a significant leap from earlier estimates, which suggested only half of these tasks could be automated. By advancing the AI’s capacity to comprehend natural language, the technology has the greatest impact on knowledge work that typically demands higher wages and education.
  5. Accelerating workforce transformation
    Due to advancements in automation, the transformation of the workforce is expected to quicken. Based on updated scenarios, it’s estimated that half of today’s work activities could be automated between 2030 and 2060, with a midpoint around 2045—about a decade sooner than previously projected.
  6. Unlocking labor productivity growth
    Generative AI can drive significant productivity growth, but achieving this will require investments to help workers adapt to shifting roles and acquire new skills. Depending on adoption rates, generative AI could boost labor productivity growth by 0.1 to 0.6 percent annually through 2040. Combined with other automation technologies, the overall increase in productivity could range from 0.5 to 3.4 percentage points annually.
  7. An evolving era with complex challenges
    While the excitement around generative AI is evident and early pilots show promise, the journey toward realizing its full benefits will take time. Leaders will need to navigate risks associated with the technology, address new skill requirements, and reconsider traditional business processes like reskilling and workforce development. The future holds significant potential, but substantial work remains to ensure an inclusive and sustainable transformation.

Chapter 1: Generative AI as a technology catalyst

Understanding the future of generative AI requires recognizing the breakthroughs that laid its foundation, spanning decades of development. The rise of tools like ChatGPT, GitHub Copilot, and Stable Diffusion is the result of significant investments that have advanced machine learning and deep learning. These investments drive the AI applications embedded in everyday products and services.

AI has gradually permeated our lives—through smartphone technology, autonomous driving features, and retail tools designed to surprise consumers. Despite this, its progress has often gone unnoticed, with few exceptions like DeepMind’s AlphaGo defeating a world champion Go player in 2016. That milestone captured attention briefly before fading from public consciousness. By contrast, ChatGPT and similar tools have captivated global audiences due to their versatility and conversational abilities, allowing almost anyone to communicate and create. These generative AI applications not only perform routine tasks like reorganizing data but also excel at creative activities like writing, composing music, and generating digital art. As a result, people are exploring these technologies without a clear context for understanding their broader impact.

The sudden surge of generative AI capabilities can be attributed to advancements in deep learning, specifically through foundation models. These models consist of expansive neural networks inspired by the human brain’s billions of connected neurons. Unlike traditional deep learning models, foundation models can process vast and diverse sets of unstructured data and handle multiple tasks. They have unlocked new capabilities and enhanced existing ones across various domains, including images, video, audio, and computer code. AI powered by these models can perform numerous functions, such as classification, editing, summarization, answering questions, and creating new content.

However, the rapid pace of innovation brings new challenges, such as the significant computational power required to train generative AI with hundreds of billions of parameters, which could become a bottleneck in development. Additionally, there is a growing emphasis on responsible AI development, led by the open-source community and industry leaders, which could increase costs.

Despite these challenges, funding for generative AI is rising rapidly. From 2017 to 2022, private investments in generative AI grew at an average annual rate of 74 percent, reaching $12 billion in just the first five months of 2023. In comparison, overall AI investments grew at an annual rate of 29 percent during the same period. This rush of funding reflects how quickly generative AI’s capabilities are evolving. For example, ChatGPT’s initial release in November 2022 was followed by the launch of GPT-4 just four months later, with significantly enhanced features. Similarly, Anthropic’s Claude model scaled its processing capacity from 9,000 tokens in March 2023 to 100,000 tokens (about the length of a novel) by May 2023. Google also announced new generative AI features in May 2023, including the Search Generative Experience and its new language model, PaLM 2, which will power the Bard chatbot and other Google products.

Geographically, the bulk of private investments in generative AI, driven by tech giants and venture capital firms, is concentrated in North America. Between 2020 and 2022, generative AI companies in the U.S. secured approximately $8 billion in investments, representing 75 percent of the global total in that period.

Unlock the potential of generative AI for your business. Continue reading and download the full report to explore how this technology can drive growth.

Table of Contents of “The economic potential of generative AI: The next productivity frontier” Report:

  • Key insights
  • Chapter 1: Generative AI as a technology catalyst
  • Glossary
  • Chapter 2: Generative AI use cases across functions and industries
  • Spotlight: Retail and consumer packaged goods
  • Spotlight: Banking
  • Spotlight: Pharmaceuticals and medical products
  • Chapter 3: The generative AI future of work: Impacts on work activities, economic growth, and productivity
  • Chapter 4: Considerations for businesses and society
  • Appendix

Number of Pages:

  • 86 pages

Pricing: 

  • Free
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