According to The 2023 Sprout Social Index™, engagement metrics remain the top focus for social media marketers and executives. However, not all platforms offer the same level of interaction with brand content.
Across industries, brands see an average of 22 daily engagements on Facebook and Instagram, compared to just 13 on X (formerly Twitter). Engagement also varies with company size—enterprise organizations (1,000+ employees) average 42 engagements per day on Facebook, compared to 25 for mid-market (51-1,000 employees) and 14.5 for small to medium businesses (1-50 employees).
These contrasts underscore the importance of knowing where audiences are most active—and where they’re not. Strategically choosing where to engage can allow brands to redirect resources toward creating unique and impactful content.
Social media teams faced a year full of surprises, from emerging platforms competing for prime screen time to legacy networks constantly tweaking algorithms, and some networks shifting from brand opportunities to potential risks.
With brand content opportunities expanding like never before, it’s increasingly challenging to prioritize and allocate resources effectively. But what do audiences really want?
Dive into essential insights on content performance! Explore the 2024 Content Benchmarks Report to elevate your brand’s social media strategy. Download the full report now.
Related report: B2B Content Marketing Benchmarks, Budgets, and Trends: Outlook for 2025 | Content Marketing Institute
The report analyzed more than 2.1 billion messages from over 1 million public social profiles that were active between January 1, 2023 and December 31, 2023. Data includes posts from Facebook, Google My Business, Instagram, LinkedIn company pages, Pinterest, TripAdvisor, TikTok and X (formerly Twitter).
Engagement activities include actions that generate a published message, such as reposting or commenting. Non-publishing activities such as likes and reactions are not included. Graphics are rounded to the nearest whole percentage and may not add up to exactly 100%. The top 0.5% of data was winsorized to limit the impact of extreme outliers.
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