Awareness has always been challenging to measure, but with rapid changes in how consumers are finding brands both online and via traditional channels, predicting and qualifying awareness gets more difficult still. Brand discovery remains to be one of the strongest processes among most of the companies, individuals, and organizations as it prevents them from falling into misdirected commitments. The need to purchase is sparked. Inspiration can come from multiple sources including replacing an item, social media, recommendation, or simply novelty-seeking. Consumers gather information across multiple media and in-person platforms. They are open-minded and seek information and inspiration. Environmental factors may influence browsing, research, and purchasing behaviors in the retail and online environment.
A Figure Shows The Top Brands Discovery Sources By Country, 2019.
This report draws insights from GlobalWebIndex’s Q4 2018 wave of research across 45 countries, with a global sample of 138,962 respondents.
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