Indicators
Ability to Make Payments & Transfers Through Digital Channels is The Main Digital Consumers Demand in Retail Banking With a Rate of 86, 2018 | Oracle
While consumers are generally very satisfied with the basic banking services being provided through digital channels, their experiences with more complicated transactions are currently falling short of the growing expectations and digital demands. Today’s banking consumers have come to expect seamlessly connected, convenient and positive service interactions at every stage of the financial lifecycle, and …