Businesses that offer the best consumer experience will outperform and outlast their competition. Technology has opened enormous opportunities for businesses to take away pain points for their customers and add value in a new way. Customer experience has been defined as the quality of all of a consumer’s encounters with a company’s products, services, and brand. While a strong …
Worldpay has surveyed more than 2,500 consumers in the United Kingdom in order to provide deep insights into how consumers in the UK shop and pay. So, retailers can get a better understanding of what consumers expect from brands and then stay ahead of the competition. Here are some of the main insights revealed by …
Online shoppers are thankful for the increase of smartphone technologies in the recent years, the need for a simple and secure online payment method has become an important issue. The fact that so many consumers would be happy to exchange PINs and passwords for biometrics is significant and could have huge consequences for how shoppers will pay in the future. …
The e-commerce market in MENA Region is considered as one of the fastest growing in the world with the growth being predominantly lead by the GCC region. The Kingdom of Saudi Arabia is amongst the strongest contenders and the most attractive market for the growth of e-commerce. Online shopping penetration in Saudi Arabia has a …
The new digital era has witnessed a revolution in payments, transforming both how consumers make purchases as well as the opportunities available to retailers. In the same context, E-Wallets and other smartphone methods of payment are gaining market share year-over-year, but in all markets, card and bank transfers are still hugely popular. Read the below …
The 2018 FIFA World Cup is not just the world’s most exciting sporting event, but it’s also a massive business opportunity. Over four weeks, thirty-two national teams will battle it out in front of at least three billion excited fans who will spend more time online, watching TV, see more advertising and are more. In …
European B2C e-commerce totaled €530.58 in 2016 and it’s expected to hit €602 billion in 2017, an increase of 15% compared to the previous year according to Ecommerce Foundation. E-commerce is predicted also to account for 11.4% of all sales in Western Europe by 2021, up from 8.8% today. Be aware of the latest payment …
Year over year, payment methods are evolving and changing according to the rapidly evolving technology. For the first time credit took over the top spot as the overall preferred way to pay, replacing Debit as the number-one choice in years past. 71% of the consumers surveyed have a single debit card, with the majority of …