Introduction After the wave of digital transformation, what’s next? The rapid growth of e-commerce has made it easier for customers to shop globally, but it’s also made it tougher for brands to stand out. As we enter the Industry 4.0 era, where AI anticipates our needs and immersive technologies create new engagement opportunities, focusing on …
US holiday sales set to bounce back in 2019. According to eMarketer, the US holiday sales are forecasted to reach $1 trillion for the first time in years and US retail eCommerce spending will expand to $135.35 billion The Christmas shopping season is just three weeks away. It’s one of the top holiday spending events …
Online retail continues to dominate the growth story, but it is becoming increasingly clear that for many brands retail places remain a key outlet for customers to interact with their omnichannel offer. The product range and availability is a key factor that motivates consumers to buy goods directly from a brand rather than a mainstream …
The portrait of trust in institutions gives brands a reason to be uneasy, commerce is increasingly digital and if consumers don’t have confidence in the accuracy of online information regarding a brand or its products, they’re less likely to purchase. Reading online reviews is prior for consumers to make purchases, both brands and consumers have …
One of the major objectives of building brand trust is to achieve sustainable competitive advantage and thereby enhance businesses performance and converting new customers into loyal shoppers. Online shoppers satisfaction is built if the customers have full confidence or trust in the brand. If a brand fails to fulfill promises to their customers they will …
E-commerce offers many ways that retailers can reach consumers and conduct business without the need for a brick-and-mortar storefront. Online retailers can increase their sales and profits faster than a brick and mortar establishment because selling online offers the advantage of being open twenty-four hours a day, seven days a week. Selling online also allows …
As a luxury brand or retailer, it’s important to understand the preferences and behavioral patterns of your consumers. These are the words with which Snapchat begins its official blog post to announce the launch of the final piece of its location insights “Footprints” series -that provides insights on where Snapchatters go, and the places they …
In the past, retailers asked ‘Will my customers visit us online?’ Today, the question is ‘How can I get customers to shop more online with me and not with my competition?’ the facts ensures that the social media is transforming shopping ways to harness the power of automation. Here’s how to grow up your online …