Indicators
63% of Online Shoppers in South Africa Prefer not to Pay for Delivery, 2017 | Effective Measure
46% of online shoppers in South Africa have shopped online. Delivery is an important factor for them in adapting to online shopping. 88% were fairly or very satisfied with the speed of delivery of their last online purchase. But in terms of the delivery cost, the vast majority of respondents (63%) indicated that they paid …
Researches
2016 State of E-Commerce Delivery | MetaPack
A sample of 3589 European consumers in 7 countries (US, UK, France, Germany, Spain, Netherlands, and Italy) was surveyed online to know how delivery now represents a key differentiating factor that has a significant impact on the consumer purchasing decision. The deep insights into what people really want from delivery: 43% of consumers who faced …
Researches
The State of Online Shopper Delivery Expectations, 2016 | OSM
US retail e-commerce sales totaled $92.8 billion in the first quarter of 2016, an increase of 3.7% from the final quarter of 2015. As e-commerce continues to grow, retailers must focus on fostering trust and a reputation for reliable delivery. The following are only some key insights about online shoppers‘ expectations and actions toward online …