Tag: Internet Users Attitudes

In terms of online communication, when customers see banner ads or online promotion, these advertisements may attract customers’ attention and stimulate their interesting particular products. Before they decide to purchase, they will need additional information to help them out. If they do not have enough information, they will search through online channels, e.g, online catalogs, …

The word chatbots is a derivative of “chat robots,” understood as machine agents that serve as natural language user interfaces to data and services through text or voice. Chatbots allow users to ask questions or make commands in their everyday language and to get the needed content or service in a conversational style. If chatbots …

It’s clear that the physical store still has a role to play in the retail experience. Although online shoppers admit that shopping in a store is still a major part of their shopping routine. Online shoppers agree that they like to browse online and then go to a store to see, touch and try on …

Privacy and security concerns of consumers have been touted as one of the barriers to the growth of any online transaction. These concerns increase the risk perception of consumers. Understanding the consequences of privacy and security concerns and their relationship to risk perceptions may provide a solution. The relationship between privacy and security is investigated using …

The false personal information is usually fed into the demographic analysis of social media data within electronic participation initiatives or big data-driven policy making cycles. Accounting for and correcting for such misrepresentative demographic data is critical when social media data informs policy formulation cycles. Take a glance at the most platforms that the Arab online users …

Businesses that offer the best consumer experience will outperform and outlast their competition. Technology has opened enormous opportunities for businesses to take away pain points for their customers and add value in a new way. Customer experience has been defined as the quality of all of a consumer’s encounters with a company’s products, services, and brand. While a strong …

Online banking is a fast, easy and cost-effective way to manage personal and professional finances. If you’re already an online banking user, you know how useful it can be. With online banking, internet users can easily move money between all of their accounts and managing it from anywhere at any time. Forget about bankers’ working …

Voice and video calling are popular and great free online methods of communication for work or personal reasons. This is greatly related to the increase in internet bandwidth availability and its low costs. Both voice and video calls are seen as important tools of communication for small businesses and youth. Around 84% of internet users …