E-commerce businesses have experienced unprecedented growth in recent years. This surge has brought increased competition, higher shipping costs, supply chain challenges, and a growing demand for free or low-cost shipping with 1-2 day delivery. So, how can you cut costs without compromising quality or taking on unnecessary risks? This guide provides practical, cost-saving strategies you …
Introduction Shipping customer orders might seem like a straightforward task for an e-commerce business, but those who manage it firsthand know it can be anything but simple. A lot can go wrong, and several challenges must be addressed, including: Completing all the necessary steps before an order is ready to ship. Choosing from a range …
A recent study showed that 87% of all consumer spending in the US still occurs offline, but digital plays an important role in consumers’ offline purchase decisions. 39% of digital consumers visited a brand’s website, while 36% read customer reviews, and 33% attempted to price match the product online, with 32% finding the brand on …
Today’s purchasing journey is complex. It’s not just getting persuaded then buy it. Before customers decide to step into any business, they engage with brand or business through a variety of online channels over several days and, for high-value items, maybe longer. GlobalWebIndex in its infographic mapped the online purchase journey in five main phases …
The internet and the adoption of new communication technology have made it possible for consumers to transcend time and place borders. Cross-border e-commerce, which refers to the digital purchasing on foreign sites, is risen steadily among both retailers and consumers. In the same context, PayPal in its 2018 Cross-Border Consumer Research digs into how and …
In fact, 73% of online shoppers in Asia expect orders placed between 6 p.m. and midnight to qualify for delivery the next day, while 64% of online shoppers in Asia expect orders placed between 5 p.m. and 9 p.m. to get their purchased items in the same day. 33% of Asian online shoppers reported that they are …
Amazon has already mastered the art of selling groceries and other essential goods online. The company took its steps in fashion game this year, and it’s paying off. But the question here is why do shoppers in the US buy clothing online? And how do they browse and purchase clothing online? 52.1% of shoppers in the US claimed that …
The continued year over year growth in online shopping has been fueled by new technologies and a new generation of consumers who want greater convenience, value, options and better prices. That affected the online shoppers’ behaviors. In the US, online shoppers are creating a new retail landscape. Find out insights into the US online shoppers’ behaviors …