Smartphones are now a daily necessity for most and are used for a wide range of essential activities, mobile devices have given online shoppers the ability to shop when and where they wish, and the power to look for the best deal possible, whether online or in a brick-and-mortar store. So, more and more consumers …
Cross-border e-commerce is a phenomenon that has quietly gained huge momentum as customers purchase products from outside their borders. Sweden online shoppers feel reassured about buying items from UK websites, they’re more likely to make the purchase. Free international returns are the key reason that would encourage buyers to shop more, closely followed by a …
Mobile technology’s advances allow online shoppers to shop anywhere at any time, including in-store. The way they research products, comparison shop and ultimately buy have all been transformed. However, it’s not enough to know that consumers are increasingly using mobile. Retail brands have turned their attention to interacting with consumers in democratized and distributed channels …
When Nordic consumers get to predict the future’s delivery methods, a locked box for deliveries by the home tops most wish lists. The box for deliveries entails increased control and convenience for the recipient. Home delivery is attractive to many people but entails challenges when no one is home, which many people hope the box …
The online consumer holiday shopping landscape will continue to experience significant change as media consumption habits and shopping preferences shift away from historical norms and toward a new paradigm where the consumer takes complete control over how, when and where they plan to make their holiday purchases. Consumers are signaling strong confidence in the economy, …
China and the US are still the most popular cross-border online shopping destinations while China’s online shoppers are happy to buy from a UK website but still think there’s some risk involved. While international delivery costs and customs charges are key factors that may prevent shopping, a non-translated website and lack of trust with the …
The rapid development of science, computer, and network technology, electronic-commerce has become a routine part of human life because it is convenient for customers, particularly in business to customer commerce. The customer can place orders at home and thus save time. Online payment systems have a very important role in e-commerce and they are used …
Delivery tracking option throughout the fulfillment of the delivery process set clear expectations about when an order will arrive. which can help minimize the potential for order cancellation. It also goes a long way to reducing customer anxiety and boosting customer satisfaction. Being able to trust a retailer to deliver their online purchase is important …