Introduction AfterShip conducted a survey to explore how estimated delivery dates (EDD) impact shopper behavior and attitudes. This report presents the data, analysis, and insights gathered from our online survey. A survey completed by approximately 500 shoppers worldwide Participants made an online purchase in the past 12 months Ages 18-75 Representing 51 countries Key Questions …
Generally, convenience and price are the two most important influencing factors for American shoppers on a purchasing decision. But price comes into play in multiple ways including shipping, taxes, fees, returns, coupons, discounts, and giveaways all matter to consumers. So, the most important influencing factors on purchasing decisions that Americans rank as “very” or “extremely” …
In July 2018, MetaPack has conducted its annual report ‘the 2018 State of eCommerce Delivery’ on over 3500 consumers in Canada, France, Germany, the Netherlands, Spain, the UK, and the US to provide deep insights into what consumers want when it comes to delivery and examines how the delivery choices shoppers encounter influence the online …
Online shopping trend is very popular nowadays. This process requires a medium for buying goods and services that is the internet. There are many factors that can influence consumer’s online buying behavior, these factors may vary from individual to individual. Being able to return products easily is essential when incorrect items are delivered or if …
Half of all online shoppers worldwide use smartphones to complete payment at a brick-and-mortar store, either through customized orders in advance, in-store apps, or a mobile payment platform at checkout. Take a sneak peek at the top insights into the shopping behavior of over 22,000 consumers in 27 territories across the globe surveyed by PWC: Online …
E-commerce continues to expand in Europe and today as many as 270 million Europeans indicated that they regularly shop online. In parallel with consumers’ growing online shopping habits, another trend is emerging. More and more people are buying from outside the borders of their own country, with 3 out of 4 consumers in Europe made purchases …
E-commerce is showing sustained growth and has become a natural part of daily life for most Nordic residents. Nordic e-commerce grew by 11% in the first six months of 2018 compared with the same period last year. Six out of ten people in the Nordic region, which equates to 12 million consumers, shop online each …
The importance of the speed of shipping to earn the online customer loyalty is not the only important factor regarding online shopping delivery. Consumers care about the cost & aesthetics, too. Online shoppers said they would be somewhat more likely or much more likely to purchase from a retailer that offers where the delivery is to …