Tag: Customer experience

If your ecommerce website lacks optimization, you’ll miss out on a lot of sales that you otherwise would have closed had it been primed for conversions. Here’s the thing, no matter how professional-looking and feature-packed your ecommerce website is, if it doesn’t have the conversion-inducing elements in place, your web visitors will only click away …

Today’s online shopper is savvier than ever and has higher expectations for information, service and the full customer experience. E-commerce also continues to change before our eyes. You need to understand your customer’s perspective, so you can establish a deeper relationship with your customer to drive both sales today and capture the customer lifetime value …

Digital PR involves gaining high-quality backlinks from websites and online publications and honest (hopefully good) customer reviews. Thus, Improving Business awareness and connecting better with customers. Digital PR helps you reach your target customers by featuring your business on websites they read, podcasts they listen to and on social media accounts they love. It can get …

The holiday shopping season is the greatest sales period for retail for the whole year. But what keeps people coming back after the holidays?!! If they visit your store for a Black Friday deal, what could make them stay loyal?!! Criteo conducted global consumer research and crunched data across 1.9 billion active monthly shoppers to …

Delivering a great customer experience is hugely important for any business. The better experience customers have, the more repeat custom and positive reviews you’ll receive, while simultaneously reducing the friction of customer complaints and returns, great customer experiences don’t happen by accident, they require a vision and a plan to get there, a great customer …

The customer experience is the sum of experiences that a customer has with an organization, from awareness to loyalty. A seamless experience not only has a positive impact on customer satisfaction and retention but also leads to higher share-of-wallet and recommendations. Thus, customer experience is an important driver of growth for your organization. The customer …

Personalized advertising requires marketers to look at each consumer individually, and determine the right message to present. This level of personalization is accomplished through programmatic buying, which is a fully automated approach to media acquisition. Retailers can create a specific audience of shoppers who have abandoned their carts and target them with content such as …

2019 ANA Masters of Marketing Week is unquestionably the biggest and best gathering of senior marketers in the country, and it’s a great opportunity to get informed and learn about the latest trends and recent best practices. In addition to the general session stage, ANA Masters of Marketing Week is bringing back the Masters Second …