The internet and the adoption of new communication technology have made it possible for consumers to transcend time and place borders. Cross-border e-commerce, which refers to the digital purchasing on foreign sites, is risen steadily among both retailers and consumers. In the same context, PayPal in its 2018 Cross-Border Consumer Research digs into how and …
The top potential drivers for cross-border purchasing, among all online shoppers surveyed, offering free shipping (46%) would make shoppers more likely to buy from a website in another country, followed by security (44%) and finding items that are hard to find locally (40%). Data were driven from 28,000 consumers across 32 global markets.
Delivery shipping costs and other fees are the top barriers deterring shoppers from shopping cross-borders. In addition, there are some concerns about getting what consumers have paid for and also the slow product arrival. This data based on a survey was conducted across 32 global markets with approximately 28,000 consumers.
More than half of cross-border shoppers rank security as their most influence when choosing the payment method for shopping cross-border. Convenience ranks next with a rate of 44%, followed closely by the possibility of acceptance from all retailers (41%). This data based on a survey was conducted across 32 global markets with approximately 28,000 consumers.
Africa and the Middle East have the highest percentage of online purchases that consumers made outside their own region with a rate of 50%, followed by Latin America (44%), then Eastern Europe and Russia (43%). North American and European consumers made the fewest international purchases – with 14% and 15% respectively – of their total …
Most of the online purchases in the Middle East and Africa are made on computers. UAE achieved the highest rate of using devices for purchasing cross-border, such as smart TV and feature phone, followed by Nigeria and Egypt. UAE also achieved the highest use of smartphones use for cross-border purchasing, followed by Egypt with a …
Clothing or apparel, footwear and accessories come at the top preference categories for cross-border purchase with a rate of 46%, followed by electronics such as computers, tablets, and mobiles with a rate of 29%, then travel and transportation with a rate of 25%.
More than 75% of the Middle Eastern online shoppers prefer online large global stores such as Amazon or eBay when they purchase Cross-Border, while almost half of them doesn’t care about if the online retailer is based overseas or not. In Africa, there is a convergence between online shoppers who prefer large global stores and …