Payment has evolved from the physical exchange of notes and coins, to writing checks, to transferring payment card details over the phone or the Internet. This evolution has involved a shift from the physical transference of tangible tokens of value to an exchange of information between parties. The emergence of e-commerce has further digitized the …
The way consumers shop and buy is steadily evolving, with new technology having an unprecedented impact on the customer experience. That lead traditional retailers to look at how digitalisation can help benefit the in-store experience. Also, online brands are exploring ways to change their transaction-focused shopping experience into something richer and more satisfying for the …
The Center for the Digital Future at USC Annenberg has launched the 16th annual study to explore actions and opinions related to the use – or non-use – of online technology in the United States, as well as to chronicle the emergence of changes as they occur. The new “Surveying the Digital Future” study includes …
Needless to say that improving customer experience starts with monitoring the fast-changing technology landscape — and its impact on consumer behavior. For the 5th year in a row, TSYS has surveyed more than 1000 of Canadian consumers to track the most important trends in how they’re thinking, feeling and going about making offline and online …
Payments continues to be one of the brightest spots in the financial services universe, propelled by continuing technological advances, and expanding digital and noncash mechanisms. Alternative payment methods are expanding to meet the needs of consumers online, led by eWallets and bank transfers. But cash remains the leading payment method at the point of sale. …
Using the financial services and electronic payment methods have risen steadily year over year and there are some new ways to pay, but credit, debit and cash are still leading the way in Canada. There is also an increase in the use of mobile payment and person-to-person (P2P) services. Read the below points and gain …
In line with other emerging economies, the Saudi e-commerce market has been experiencing significant growth and development over the past few years. Saudi Arabia’s B2C e-commerce spending grew also making the country one of the largest e-commerce markets in the MENA region. This strong growth of B2C spending is driven by high levels of the …
Year over year, payment methods are evolving and changing according to the rapidly evolving technology. For the first time credit took over the top spot as the overall preferred way to pay, replacing Debit as the number-one choice in years past. 71% of the consumers surveyed have a single debit card, with the majority of …