Tag: Consumer Journey

There are a wide variety of website creation tools accessible for e-commerce businesses nowadays. Wix and Shopify are two well-liked possibilities. Although they have many similarities, these two platforms are fundamentally different. This article will compare Wix and Shopify, highlighting their respective strengths and weaknesses, and explaining why many businesses have made the transfer from …

Customer experience is fast becoming a top priority for businesses, creating superior customer experience seems to be one of the central objectives in today’s retailing environments. Retailers around the globe have embraced the concept of customer experience management, with many incorporating the notion into their mission statements. The ongoing digital revolution and the remarkable rise …

Data-driven personalization in marketing allows brands to focus on their customer’s needs and intent. Not all customers have the same goals and needs, which can be challenging for marketers broadcasting the same message. Instead, data-driven personalization identifies customer needs and provides solutions for them, businesses might have a dozen different messages or solutions based on …

All retailers aim to make loyal shoppers out of new customers. But what attracts consumers to your brand and keeps them coming back until they’re loyal? The sweet spot in retail marketing is finding those moments that shoppers are most open to influence in it. In the age of the digital consumer, finding those moments …

Almost 20 years ago, Bill Gates first published its book “Business @ the Speed of Thought” that explained how technology and digital infrastructures can put businesses ahead of their competition. However, the book seems outdated as the Internet was in its early stages, but the basic idea of the book still stands- due to evolving …

What do Quora, Wikipedia, YouTube, and Instagram have in common? They all depend on user-generated content to exist. For businesses, user-generated content could be anything from reviews to a customer’s photo on Facebook. But what’s user-generated content? According to Jeff Bullas, “User-generated content, or UGC, is any contribution to a site or campaign that an …

We are living in a world of fast-paced digital transformation makes the global marketing industry change dramatically. As a result. today’s marketing and advertising professionals are facing increasing pressure to prove their impact on the bottom line and to justify their everyday decisions with hard data. On the plus side, research and insights professionals are …

Nowadays, retailers need to offer their consumers the most possible great customer service as well as ensuring a smooth transition between shopping on the Internet and in the store if they want to provide a unique shopping experience and resulting customer retention that ultimately increases their sales. The way that customers shop is changing rapidly …