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10McDonald’s
McDonald’s is the world’s leading global foodservice retailer with over 37,000 locations in over 100 countries. More than 90% of McDonald’s restaurants worldwide are owned and operated by independent local business men and women. McDonald's & their franchisees employ 1.9 million people worldwide. McDonald's serve the world some of its favorite foods - World Famous Fries, Big Mac, Quarter Pounder, Chicken McNuggets and Egg McMuffin.
Australia
Expires on 2019-04-30
Job Type
Full Time
Experience Needed
N/A
Digital Experience Manager
McDonald’s is looking for a Digital Experience Manager in Sydney, Australia. If you meet the requirements below, you will be eligible to apply via Digital Marketing Community.
Job Responsibilities:
- Create and execute a product roadmap to support the increased commercialization of digital products.
- Recognize and fill product gaps and generating new ideas that grow market share, improve customer experience and drive growth.
- Interpret product strategy into detailed requirements and prototypes.
- Devise and deliver new product features, including feature backlog management, sprint planning and user story management.
- Cooperate with varied internal, external, local and global teams to deliver with quick ‘time-to-market’ and optimal resources.
- Deliver workshops and key meetings to get a cross-functional alignment at a senior level.
- Sponsor consumer research where necessary to support decisions on features, strategy and performance.
- Assure measurement and reporting of key product metrics is completed in a consistent and timely manner.
- Work as a product evangelist to build awareness and understanding within the organization.
- Set KPIs for yourself and your team and being personally driven by delivering and exceeding them across revenue, performance, retention and customer satisfaction.
Job Requirements:
- Bachelor’s degree in technology/digital marketing (or experience equivalent).
- Effective experience in the digital experience and CX space.
- Expert knowledgeable in transformation and Global technology roll out at scale.
- Outstanding skills in project management with the ability to prioritize in an extremely fast-paced and ever-changing environment.
- Proven track record in web-based software, including MS Office and Google Docs.
- The ability of managing and leading junior members of staff.
- Ability to capture and influence team members, senior managers and business owners.
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