Education Culture is seeking a Chat Executive in Ludhiana, India. If you meet the requirements below, you will be eligible to apply via Digital Marketing Community.
Job Responsibilities:
- Be able to communicate with clients efficiently.
- Understand the requirement of clients and prioritize the work accordingly.
- Give the clients regular feedback about the status of their orders.
- Work with the operation team and handle clients and different stakeholders.
- Maintain good relationship with the customers.
- Handle customer’s queries and requirements.
- Candidate must have basic IT knowledge.
- Must have excellent communication skills and good hold over English language.
- Communicate clients through emails, calls, WhatsApp.
- Candidate must be comfortable with rotational shifts.
Job Requirements:
- Customer Support.
- Customer Relationship Manager.
- Technical Support.
- Customer Service.
- Customer Relationship Officer.