ThoughtShift is looking for an Account Executive in Brighton, United Kingdom. If you meet the requirements below, you will be eligible to apply via Digital Marketing Community.
Job Responsibilities:
- Create strong client relationships through regular client and partner contact i.e. phone calls, face-to-face meetings and email.
- Aid in retaining and growing the current client and partner portfolio across both natural/paid search, social media and other various digital marketing channels.
- Serve with managing our client and partner portfolio, answering questions on digital marketing, managing the client/partner value, contract renewals and ensuring their requirements are being met.
- Operate effectively with the production team to ensure they are adequately briefed.
- Lead new client campaigns, up-sells, cross-sells and renewals.
- Cooperate with the production team to ensure campaigns and projects are being delivered to brief and on time.
- Head, track and analyze internal quarterly reports as required.
- Promote the production team to complete regular campaign analysis and create campaign review presentations to highlight results, gaps and plans.
- Record time and submit weekly timesheets.
Job Requirements:
- Effective experience in managing multiple clients and partner relationships.
- Deep knowledge of customer service and project management led roles.
- Expert MS Office knowledge.
- Proficient experience in digital marketing (good knowledge of SEO/PPC/SMO). Additional training will be provided.
- Proven track record in communicating campaign performance to clients/partners.
- Strong communication skills, including presenting to clients.
- Solid organizational and time management skills.
- Outstanding project management skills.
- Excellent attention to detail.
- Highly motivated and able to work towards KPIs.
- An active interest in marketing.
- Sound listening, questioning, problem-solving and analytical skills.
- Ability to interpret and explain complex data.
- Ability to spot and convert new business/up-sell/cross-sell opportunities.