The majority of industries are embracing artificial intelligence and machine learning to ensure their client’s experience is the best that it can be, intelligent machines will replace or enhance human capabilities in many areas. Artificial intelligence is the intelligence exhibited by machines or software. It is the subfield of computer science. Artificial intelligence has the advantages over the natural intelligence as it is more permanent, consistent, less expensive, has the ease of duplication and dissemination, can be documented and can perform certain tasks much faster and better than the human. It is becoming a popular field in computer science as it has enhanced human life in many areas.

Take a glance at the most expected benefits of using artificial intelligence in European businesses:

• Optimizing operations is ranked as the most expected benefit of using artificial intelligence with a rate of 89%.
• Engaging customers is ranked as the second most expected benefit of using artificial intelligence at a rate of 74%.
• Transforming products & services comes at next as an expected benefit of using artificial intelligence at a rate of 65%.
• Empowering employees also listed as an expected benefit at a rate of 60%.

                                             Charts That Shows The Expected Benefits of Using Artificial Intelligence.