Delivery tracking option throughout the fulfillment of the delivery process set clear expectations about when an order will arrive. which can help minimize the potential for order cancellation. It also goes a long way to reducing customer anxiety and boosting customer satisfaction. Being able to trust a retailer to deliver their online purchase is important to shoppers and retailers should prioritize proactive communication to show customers that they care.
Take a glance at the UK online shoppers important delivery tracking factors:
COPYRIGHTS DIGITAL MARKETING COMMUNITY 2019