Digital Marketing Statistics & Metrics

87% of Shoppers in KSA Have Used Credit Cards to Pay for Their Online Purchases, 2017 | CITC

E-Commerce & Retail | KSA

58% of shoppers in KSA have shopped online at least once in the past. The vast majority of them (87%) have used credit cards to pay for their online purchases. Cash on delivery is also a very popular method for 66% of online shoppers probably due to apprehensions about using credit cards online.

This is followed by Bank transfer with a rate of 45% and then eWallet such as PayPal, Amazon Payments, Google Wallet, etc. with only 24%. The use of SADAD is quite low because of low levels of awareness and perceptions of poor usability.

Credit Cards Is the Most Used to Pay for Online Shopping in KSA, 2017

Graph Shows the Payments Methods Used for Online Purchases in KSA in 2017.


Communications and Information Technology Commission (CITC) is a Saudi governmental body with a legal personality and financial independence was established under the name of (Saudi Communications Commission) pursuant to the Council of Ministers Decision No. (74). The name was changed after the Commission was entrusted with new tasks related to information technology to become (Communications and Information Technology Commission) under the Council of Ministers Decision No. (123).The Commission aims to advance the communications and information technology sector through regulation to achieve a highly competitive environment for the provision of superior services to end-users and an attractive ecosystem for investors.

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