Nowadays Millennials and Gen Z are not engaging brands on one single channel. There are multi-channel to meet consumers with the right message at the right time in the right place.
In North America, Millennials and Gen Z are most active on Facebook (Millennials: 65.57% vs Gen Z: 43.80%). They are active also on Instagram, Snapchat, Twitter, and Pinterest respectively, but Gen Z is much more active on these last 4 social platforms.
For more information, kindly check the “Generation Z vs Millennials: The Changing Landscape of Loyalty” full report.