The good news is that retailers can use several strategies and methods to influence the consumer purchasing decisions. This survey observed that something convinced 90% of Christmas shoppers to make a purchase that they may have been hesitant about either in-store or online.
“Offer of free shipping” was the main convincing factor for 64% of the Christmas shoppers in 2016, followed by “limited-time sale or promotion” (50%), “ability to buy online and pick up in-store” (33%), free gift with purchase (25%) and helpful customer care (24%).
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