id
was set in the arguments array for the "Better Ads Sidebar" sidebar. Defaulting to "sidebar-1". Manually set the id
to "sidebar-1" to silence this notice and keep existing sidebar content. Please see Debugging in WordPress for more information. (This message was added in version 4.2.0.) in /home/dmc/public_html/wp-includes/functions.php on line 5865id
was set in the arguments array for the "Better Ads Archives" sidebar. Defaulting to "sidebar-2". Manually set the id
to "sidebar-2" to silence this notice and keep existing sidebar content. Please see Debugging in WordPress for more information. (This message was added in version 4.2.0.) in /home/dmc/public_html/wp-includes/functions.php on line 5865Social media is now a crucial part of any organization’s marketing strategy, regardless of industry or size. Despite the landscape’s evolution and the success of various companies on these platforms, many social media managers continue to struggle with scaling their efforts and maximizing their organization’s potential. As Brandwatch’s Director of Social Media aptly states:
Brandwatch’s Social Media Management Maturity Model offers a valuable framework for brands to evaluate their maturity level across various attributes and behaviors, providing a roadmap for optimizing social media functions.
To develop this model, we interviewed 15 internal experts with over 60 years of combined experience in social media management. These professionals, working in client-facing roles such as customer success, strategy and insights, and professional services, bring extensive expertise from a range of companies, from small businesses to global corporations.
How to use this guide:
This guide is designed for social media leaders to assess their organization’s current social media management maturity. It will help you identify and address operational, strategic, and governance challenges within your organization and discover strategies to maximize your brand’s overall impact on social media.
Each stage of the model highlights specific behaviors and challenges, helping organizations identify their position within the framework. You might already have an idea of where your organization stands by reviewing the graphic above. Continue reading to explore the levels of maturity across key aspects of social media management, such as strategy, senior buy-in, and governance. Additionally, find practical steps to help advance your team’s capabilities.
COPYRIGHTS DIGITAL MARKETING COMMUNITY 2019