Account-based marketing (ABM) is a focused marketing strategy that can be highly effective for many businesses. Marketers should explore various methods to drive revenue and choose the one that best aligns with their business needs. Unlike traditional demand generation, which aims to reach a wide audience, ABM targets a specific set of high-value accounts, directing marketing and sales efforts to deliver coordinated and personalized campaigns for those accounts. These targeted accounts are often more aligned with the company’s products or services, expected to generate higher revenue, or hold strategic importance, such as entering new markets or influencing industry trends.
Instead of prioritizing the volume of sales, ABM marketers concentrate on building relationships with a small group of high-value clients. Companies, especially those targeting specific industries or larger enterprises, may find this approach more effective than a broad-reaching marketing strategy. For example, if your business focuses on educational institutions, large financial organizations, veterinary practices, or any other distinct audience, ABM could be the ideal strategy to engage those high-value customers.
To kickstart your lean account-based marketing (ABM) strategy, it’s crucial to establish a solid foundation for success by securing stakeholder buy-in and identifying your target accounts.
To enhance your chances of success, it’s essential to obtain support from key stakeholders. Share your ABM plans with relevant departments, such as sales and senior executives. Begin by educating them on the purpose and benefits of implementing an ABM strategy. Keep in mind that different benefits will resonate with various stakeholders; for instance, your sales team may be interested in how ABM can help them close more deals, while your CFO may want to understand why investing in ABM offers a better ROI compared to traditional marketing methods. Tailor your message based on your audience.
You may also consider assembling a team responsible for overseeing the ABM program, such as appointing an ABM group manager to manage campaigns and salespeople to monitor activity alerts and track account progress. If you’re unsure about securing immediate corporate sponsorship but want to showcase the effectiveness of this strategy, start with the steps outlined below to demonstrate your ability to positively impact target accounts.
The process of identifying target accounts varies by organization, as each company has its unique targets and reasons for pursuing specific companies or industries. In some cases, identifying target accounts may be as straightforward as the CEO or sales directors selecting accounts to pursue. In other instances, several factors may influence your account selection. Here are a few strategies to consider when identifying accounts for your ABM campaign:
To refine your selection of target accounts, conducting research can help identify likely candidates. Here are some tips to guide your research:
Now it’s time to narrow down your list and select specific accounts to target. Start by choosing two to five lists of potential targets; it’s more effective to focus on fewer lists initially to enable quick iterations and identify areas for improvement. This approach will help your organization develop its ABM capabilities and deliver impressive results more rapidly.
While you may have multiple lists and numerous targets, prioritizing them is essential for demonstrating early success and maximizing your ABM ROI. Focus on account types that are most relevant to your objectives—those where you have a clear understanding of the potential buying journey and existing content to support them.
Next, if you’re utilizing targeting tools that can specifically engage accounts, such as Marketo Lead Management and Real-Time Personalization, this is the time to upload your account groups to analyze performance and create targeted engagement campaigns across various channels.
Consider the different decision-maker personas within your target organizations. This high-level insight will enable you to create more effective content for targeting accounts, especially during the mid-to-bottom-of-the-funnel stages. While persona-specific targeting may not be your starting point, understanding decision-maker personas will enhance your comprehension of the account and customer journey.
Continue reading to discover strategies for effective account-based marketing and download the complete guide!
COPYRIGHTS DIGITAL MARKETING COMMUNITY 2019