TimeTrade
TimeTrade’s appointment-centric customer experience solution enables customers to convert digital first touch interactions into a high-value, in-person meeting.
The company has a worldwide cloud delivery network and its solutions are used in 39 countries around the world. It’s patented Customer Engagement Cloud technology includes an edge provision able high-frequency scheduling engine that hyper scales to hundreds of millions of appointments.
Latest Posts
Indicators | E-Commerce & Retail
Web Ranks the Second Place of Channels That Provide Good Customer Service, 2017 | timetrade
About three-quarters of consumers believe that in-stores provide the best customer services, followed by the web with a rate of 38% then emails with a rate of 31%. Social media ranked late _at the fifth place_ with only 24%.
Indicators | Consumer Behavior
Most of Consumers Are Likely to Browse Online Before Buying In-Stores, 2017 | timetrade
A survey of 2000 consumers shows that people are far more likely to treat online stores as their showroom researching online and then buying in-store. The degree of activity ranges from 15% of consumers always browse online before buying in-store, and 26% do so most of the times to 10% never did it before.
