Preface Generative AI has rapidly emerged and is evolving at an unprecedented pace. Our teams have already engaged in over 700 client projects, revealing what success looks like in this domain. The key to realizing gen AI’s full potential lies not only in a robust data foundation but also in leadership that embraces new ways …
Executive Summary Opportunity Amid Disruption Half of Swiss executives feel their companies are well-equipped to capitalize on opportunities from technological disruptions, with generative AI (gen AI) being a key driver. Research shows Switzerland ranks third globally in terms of the impact of generative AI on work time. This technology has the potential to significantly enhance …
Executive Summary Is cybersecurity a priority for your business? It should be. Ensuring smooth operations, optimizing performance, and securing relationships with customers and suppliers hinge on robust cybersecurity measures. CEOs who neglect this area leave their organizations exposed to greater risks. As digital vulnerabilities grow due to advancements like generative AI, quantum computing, and geopolitical …
Introduction Imagine a customer service experience free of hassle—where connecting with a customer agent is seamless. They troubleshoot product issues, reschedule order deliveries, and manage your subscriptions in seconds. Picture speaking with a customer care agent who instantly understands your concerns and sentiments, offering solutions and recommendations that quickly resolve the issue. No long …
What a modern network looks like A modern network empowers multiple layers of a company’s digital core, including cloud infrastructure, data, and AI, applications, and platforms, while integrating emerging technologies to enable future-ready capabilities. This network drives flexibility, resilience, and innovation, and ultimately facilitates Total Enterprise Reinvention. Enterprises’ expectations from a modern network While the …
Think of the evolution of navigational technology as a parallel. Initially, people used stars to guide their way, then transitioned to paper maps, and eventually to digital GPS systems and apps. Guided navigation, which factors in weather and traffic to suggest the best route, came next. The pinnacle of this evolution will be self-driving cars, …
The center of IT gravity has shifted to the Cloud Continuum. Have enterprise networks been left behind? Enterprise networks are under more pressure than ever before. As organizations increasingly adopt new digital technologies, cloud services, and capabilities like edge computing and the Internet of Things (IoT), networks are expected to perform in ways they were …
Relevance is vital for any enterprise’s future, yet amidst global instability, rapid technological changes, and increasingly unpredictable consumers, achieving and sustaining it has become more challenging than ever. This presents a unique opportunity for marketing leaders, traditionally the guardians of relevance, to take center stage as C-suites increasingly depend on them to navigate these challenges …
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