E-Commerce Coordinator

At Life Style Sports


Expires on 02/05/2018


Expired Job

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Life Style Sports is looking for an E-Commerce Coordinator. If you meet the requirements below, you will be eligible to apply via Digital Marketing Community.

Job Responsibilities:

  • Create and build relationships with third-party logistics team and grow that relationship with a view to driving efficiencies and improving omnichannel customer experience.
  • Collaborate with the e-commerce trading and marketing teams to accurately forecast online order and item volumes and highlight changing trends in order volumes.
  • Support for the customer experience team by monitoring out of stock orders, urgently resolving outstanding inventory issues with logistics teams.
  • Ensure stock consistency across WMS, internal stock system and website.
  • Perform and provide daily, weekly and periodical performance KPI reports for various stakeholders.
  • Consistently review reporting structure and suggest new formats to improve data output.
  • Test and monitor integration between front-end and back-end systems across all digital platforms.
  • Ensure tickets are raised in a timely manner to the correct external IT party when bigger system issues occur.
  • Identify and suggest improvements to business processes with the objectives of improving the service delivered to our customers or increasing the efficiency of service delivered.

Job Requirements:

  • Bachelor’s degree or third level qualification in a related discipline.
  • At least 3 years of experience in an e-commerce role with exposure to the operational element.
  • Demonstrated working experience in an e-commerce operations role.
  • Effective experience working with website platforms and ERPs.
  • Expert knowledge of improving customer experience in an (Omni-channel) environment.
  • Proficient experience in working with integrated systems and various digital channels.
  • Strong organizational and communication skills.
  • Ability to work under tight deadlines with short turnarounds in a fast-paced working environment.
  • Ability to work as well as working as part of a team.
  • Ability to think creatively and strategically to identify and resolve problems whilst displaying high levels of commercial acumen.

About Life Style Sports:

Life Style Sports are Ireland’s leaders in sports performance and sports style footwear and apparel with a portfolio of 54 stores spread out over Ireland and growing.

Main Requirements

Job Type Full Time Experience Needed 3 Years Career Level INTERMEDIATE - LOWER LEVEL
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