FTD Companies is looking for an E-Commerce Associate in Downers Grove, United States. If you meet the requirements below, you will be eligible to apply via Digital Marketing Community.

Job Responsibilities:

• Design, modify and deploy relevant images and content in e-commerce programs such as websites or digital marketing solution so that the offerings properly represent the member florist and the programs generate meaningful results.
• Aid in data entry of new products-including images, descriptions, product features.
• Help in merchandise and site changes as requested by members.
• Support relationships with member florists in order to provide a superior member experience and maximize results.
• Build digital assets such as banners and photos by leveraging tools such as Photoshop.
• Maintain a basic understanding of current e-commerce best practices and terminology related but not limited to SEO, SEM, UX, Analytics.
• Lead ad hoc site customization projects by working with member and developer.
• Facilitate timely completion by documenting design requirements and/or implementing basic CSS or HTML changes.
• Recognize and present enhancement or issues to management in a timely manner to help maintain quality programs.
• Conduct other duties as assigned.

Job Requirements:

• Bachelor’s degree preferred or equivalent work experience; minimum 2 years’ experience in a position with a high level of customer interaction.
• Strong troubleshooting skills related to the internet.
• Familiarity with Microsoft Outlook, Photoshop, Basic Web Technologies (HTML, CSS).
• Solid computer skills in MS Office including Word and Excel.
• Effective experience in AS400, HEAT (or other systems used to document information and standard support systems).
• Proficient work experience with a phone support environment.
• Sound problem-solving skills.
• Ability to plan, organize, and proactively problem solve on a strategic level.
• Ability to professionally handle multiple projects and a fast-paced, constantly changing environment.
• Ability to adjust to and work with last minute changes and requests.

About FTD Companies:

FTD Companies, Inc. is a premier floral and gifting company with a vision to be the leading and most trusted floral and gifting company in the world.