Socialfly is looking for an Account Director in New York, United States. If you meet the requirements below, you will be eligible to apply via Digital Marketing Community.

Job Responsibilities:

• Lead onboarding of all new accounts.
• Accountable for profitability for all accounts.
• Design, develop and defend budget recommendations, work goals, measurements and training requirements necessary to provide both quality and profitable service.
• Head day-to-day agency team dynamics to ensure smooth collaboration and effective idea generation.
• Drive a portfolio of brands within a larger conglomerate or business group, gain an understanding of their unique company architectures, to build and strengthen relationships with essential stakeholders.
• Manage and mentor the client services team as they look to push the boundaries of creative, advertising, and influencer deliverables and further drive their success.
• Promote strong internal relationships across the agency.
• Effectively observe all phases of active campaigns, while managing expectations throughout and troubleshooting to provide solutions and support as needed.
• Grow profitability of clients by increasing retainers or helping teams be more efficient (spend less time or use a time-saving software).
• Join with account supervisors weekly and as needed to be sure that they are meeting all client deliverables.
• Recognize and help sell-through incremental campaign opportunities to clients, that help them achieve the most efficient returns and results on their overall marketing dollars.
• Aid the teams analyze the weekly and monthly data to determine the most strategic next steps.
• Meet with ASs weekly to discuss client performance and provide recommendations on new tactics.
• Produce feedback on monthly reports for key clients.
• Lead AS , SAE / AE / AAE , CMs to achieve client KPIs.
• Improve and direct the professional growth of all Account Supervisors and Account Executives with particular emphasis on leadership, strategic thinking and management/training skills.
• Help pitch New Business as needed and determine SOWs.
• Aid in RFP process as needed.
• Identify training needs for account team (new and existing) and develop workshops and training plans.
• Examine hourly reports weekly and monthly to determine proper utilization.
• Cooperate with the leaders of other departments (Creative, Influencer, Media, Community Management, New Business) to improve and execute on client deliverables, process, and output.
• Participate in the continued growth and stability of Socialfly, by being empowered to make decisions that are best for the company both today and tomorrow.

Job Requirements:

• Minimum 10 years experience in an agency setting.
• Solid written and verbal communication skills.
• Flexible and able to keep up with a fast-paced, constantly evolving environment.
• A sound foundation in strategic and critical thinking, with an eye for finding ways to innovate and collaborate with teams to improve outputs.
• Self-motivation and organization are key given coordination with multiple internal and external teams.
• Confidence and composure and polished presentation skills to effectively attend and lead meetings in-person with key clients on a daily basis
• Ability to manage timelines, projects and personnel within a direct report team and across cross-functional teams.