RESOURCES

63% of Canadian Online Shoppers Expect Orders Placed by Noon to Qualify for Same-Day Delivery,2018 | UPS

In fact, 61% of online shoppers in Canada expect orders placed by 5 p.m. to qualify for next-day delivery, while 63% expect orders placed by noon to qualify for same-day delivery. Online shoppers in Canada are the least likely to pay for premium shipping options, compared to other regions surveyed. 37% of surveyed online shoppers …

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60% of Online Canadian Shoppers are Searching & Buying on a Single Channel in 2018 | UPS

Canadian online shoppers also continue to shop across multiple channels by searching and buying on a single channel being the most frequently used method. 60% of surveyed Canadian online shoppers indicated that they use a single-channel as their purchasing method, while a multi-channel is ranked as the second used method with a rate of 40%. …

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53% of Canadian Shoppers Prefer Interacting With a Person in a Retail Store Instead of a Robot, 2018 | UPS

Retail technology is playing a large role, when asked about the appeal of robots in retail stores, roughly half of consumers in Canada are not convinced with 53% said that they prefer interacting with a person. 46% of surveyed Canadian shoppers indicated that they would not want robots in retail stores since they will be replacing …

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73% of Online Canadian Shoppers Using Their Smartphones in Stores to Read the Product Details, 2018 | UPS

Mobile, international shopping & store engagement have shown a significant growth over the past few years, 41% of Canadian online shoppers are making purchases via their smartphones. 73% of surveyed online shoppers indicated that they use their smartphones in the store to read the product details, while 71% reported that they use the smartphone in the store to …

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83% of Online Shoppers in Canada Purchased From International Retailers Online, 2018 | UPS

Retail has become global with 83% of online shoppers in Canada purchased from international retailers online, the highest among all countries surveyed. 52% of Canadian online shoppers indicated that they purchase from an international retailer online because the products they like are not available in Canada, while 48% reported that they find the products at a lower price …

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The B2B Data Activation Priority in the US, Canada, the UK & Ireland, 2018 | Forrester

Using data and analytics become a critical priority for B2B sales and marketing executives to guide business decisions as 67% of B2B firms listed increasing their use of data and analytics as a critical priority over the next 12 months. But in fact, all surveyed firms face significant challenges in converting their data into actionable …

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Better Prices Attract 61% of Canadian Online Shoppers to Shop From Marketplaces Instead of Retailers, 2018 | UPS

Almost all, 96% of online shoppers in Canada have purchased from a marketplace. 32% of Canadian online shoppers research more on a marketplace, while 29% purchase more on a marketplace. The better prices ranked as the first reason to purchase from a marketplace instead of a retailer with a rate of 61%, compared to 51% …

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The Digital Shopper: Insights Into Today’s Most Connected Customers, 2018 | Field Agent

“Digital Shoppers” are the most connected type of shoppers who purchase “everyday” items like groceries and household consumables online. Such kind of shoppers relies on e-commerce to satisfy many of their daily needs. Take a sneak peek at the top line findings of the digital shoppers in the US and some other countries: An Overview of …

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Social Media Camp | May 2-3 2018, Canada

People will come from all over North America, and from all sectors of the economy; small business, large business, government, education, and non-profit to attend Canada’s largest social media conference, the 9th annual event “Social Media Camp” for experts & beginners. which will be held in Victoria, British Columbia. Join 800 delegates from across North America …

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10 Hot Consumer Trends 2017 | Ericsson

Online video consumption is rising year over year, especially that the video views are increasing with the growth of video calls, online games and live broadcasts, besides the VR (virtual reality) which is currently the fastest growing form of video traffic. Take a sneak peek of the top line findings of the market & consumers and …

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