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Increasing Engagement Is the Primary Objective for Public Sector Organizations in UK, 2017 | Granicus

41% of UK employees surveyed indicated that their organization’s primary goal for 2017 is to increase engagement with their content, programs and services.

This goal is followed by the need to increase customer satisfaction with a rate of 23%. Increasing web traffic and improving customer insights lagged behind with rates 9% and 7% respectively.

Increasing Engagement Is the Primary Objective for Public Sector Organizations in UK, 2017 Granicus

For more information, kindly check “Digital Communications Trends in the UK & Europe Public Sector, 2017“ full report.

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